Infrared Thermometers: Care & Use Tips

Here are answers to some common questions asked about infrared thermometers, Can I check my grill temp with an infrared thermometer? If you aim an infrared thermometer at a porous surface like a grill or grate, it will factor in the surface temp of whatever surfaces are visible through the […]

How to Use the Grate Clip

Tips & Tricks for Using a Grate Clip While ThermoWorks’ Grate Clips were designed to be as universal as possible, different oven and grill/smoker manufacturers have different-sized racks. If you have difficulty using your Grate Clip, please try one of the solutions below. 1. To accommodate a wider rack, insert […]

Troubleshooting: TimeStick and TimeStick Trio

Here are answers to the questions our Tech Support team is asked most often about the TimeStick and TimeStick Trio.   Which battery does my TimeStick (or TimeStick Trio) use? It uses one, CR2032 (3V) lithium coin cell battery. When I set my TimeStick Trio’s timer, it starts the countdown […]

Troubleshooting: Extra Big & Loud Timer

Here are answers to common technical support questions about the Extra Big & Loud Timer.   My Extra Big & Loud Timer’s kickstand broke. Do you sell replacement parts? We are happy to send you a new kickstand at no charge. Please contact our Tech Support team or Customer Care […]

Troubleshooting: DOT

Here are answers to the most common technical support questions about DOT.   My DOT thermometer is not working. All I seem to get is a flashing “NO PROBE”. The probe is inserted correctly. Any clue what’s wrong? We would suggest replacing your DOT’s batteries, as a battery change typically […]

Troubleshooting: ThermaQ WiFi

Setup instructions for ThermaQ WiFi are located on the ThermaQ app page. It contains the following information: Notice: The ThermaQ app has been replaced by the new, completely redesigned ThermoWorks app. (The icon has a yellow background.)  Controlling your ThermoWorks connected thermometers is an elevated experience with the all-new ThermoWorks App and […]

Troubleshooting: ChefAlarm

Here are answers to the questions our Tech Support team is asked most often about the ChefAlarm.   Is the “NO PROBE” indicator suppose to constantly flash when ChefAlarm is not in use? I’m concerned that it will use up the battery when not necessary. I have tried every button […]