Help with the Order You Placed

If you have questions about an order you’ve placed, please contact our Customer Care team. Here’s a partial list of issues they can help with:

  • Tracking your order
  • Updating your order’s shipping address
  • Adding or removing items
  • Cancelling your order
  • Checking your order’s status
  • Fix shipment problems
  • Adjusting shipping charge and method
  • Or any other order-related issues you may need help with

Contact Our Customer Care Team

Email: orders@thermoworks.com

Phone: Toll Free: 800-393-6434 6am – 8pm M-F, 9am – 4pm Saturday, MT

LiveChat: 8am – 5pm M-F

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