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Help with the Products You Own

37 Articles
  • DishTemp Help 2 Articles
  • Other Pocket Digital Thermometers 1 Article
  • pH Meter Help 1 Article
  • BlueDOT, DOT, ChefAlarm, Signals, & Smoke Help 10 Articles
  • Dataloggers & Infrareds 3 Articles
  • Timers Help 2 Articles
  • Thermapen Help 4 Articles
  • ThermoPop Help 3 Articles
  • Smoke Gateway & ThermaQ WiFi Help 3 Articles

Calibration Question?

How to Test a Digital Thermometer for Accuracy

How to Use the Grate Clip

How to Use Your Pot Clip

Software Downloads

ThermoWorks BBQ App

Verifying the Accuracy of a Thermometer: the Role of Calibration

Warranty Information

Talk to a Live Person

ThermoWorks
741 E. Utah Valley Drive
American Fork, UT 84003

Call us: 1-800-393-6434
Text us: 1-801-615-2170
Fax: 801-756-8948

PHONE SUPPORT HOURS

6am – 7pm M-F, 9am – 4pm Saturday, MT

CHAT AND TEXT SUPPORT HOURS

8am – 5pm M-F, MT

EMAIL REQUESTS

Home Use and Individual Customers: orders@thermoworks.com

Commercial and Business Customers: sales@thermoworks.com

Technical Support for a Product You Own: techsupport@thermoworks.com

Other: info@thermoworks.com

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Phones are generally not answered after office hours or on U.S. Holidays, though you may leave a message.  Emails are typically answered within an hour during our regular office hours.

Meet Our Team

Help Center Categories

  • Help with Orders & Your Account 11
    • Checkout & Shopping Cart Help 5
  • Help with Product Selection 13
  • Help with the Products You Own 36
    • BlueDOT, DOT, ChefAlarm, Signals, & Smoke Help 10
    • Dataloggers & Infrareds 3
    • DishTemp Help 2
    • Other Pocket Digital Thermometers 1
    • pH Meter Help 1
    • Smoke Gateway & ThermaQ WiFi Help 3
    • Thermapen Help 4
    • ThermoPop Help 3
    • Timers Help 2
  • Temperatures & Cooking 8
  • Thermometry Basics 10

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