Help with the Products You Own | ThermoWorks Help Center

RFX™ 3 Articles
Billows 4 Articles
pH Meter Help 2 Articles
Other Pocket Digital Thermometers 1 Article
BlueDOT, DOT, ChefAlarm, Signals, Smoke, & Smoke X Help 12 Articles
DishTemp Help 2 Articles
Dataloggers & Infrareds 5 Articles
Timers Help 2 Articles
Thermapen Help 5 Articles
ThermoPop Help 4 Articles
Smoke Gateway & ThermaQ WiFi Help 5 Articles

About Transmission Distance Specifications

Calibration Question?

How to Test a Digital Thermometer for Accuracy

How to Use the Grate Clip

How to Use ThermoWorks’ Silicone Probe Spools

How to Use Your Pot Clip

Product Operating Instructions and Documentation

Registering Your ThermoWorks Product

Software Downloads

ThermaQ App

ThermoWorks App

ThermoWorks BBQ App

ThermoWorks Cloud

ThermoWorks Health

Using Your Square DOT

Verifying the Accuracy of a Thermometer: the Role of Calibration

WAND: Tips for Ensuring Best Results with Forehead Thermometers

Warranty Information

ThermoWorks
741 E. Utah Valley Drive
American Fork, UT 84003

Call us: 1-800-393-6434
Tech Support direct line: 1-385-330-0591
Fax: 801-756-8948

PHONE SUPPORT HOURS

6am – 6pm M-F, 8am – 5pm Saturday, MT

CHAT SUPPORT HOURS

8am – 5pm M-F, MT

EMAIL REQUESTS

Home Use and Individual Customers: [email protected]

Commercial and Business Customers: [email protected]

Technical Support for a Product You Own: [email protected]

Other: [email protected]

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Phones are generally not answered after office hours or on U.S. Holidays, though you may leave a message. Email messages are typically answered within an hour during our regular office hours unless they arrive on an unusually busy morning, in which case we work hard to answer them as quickly as possible.