BlueDOT, DOT, ChefAlarm, Signals, & Smoke Help | ThermoWorks Help Center

About Wi-Fi Connections (Smoke Gateway, Signals, & ThermaQ WiFi)

Caring for Your ChefAlarm & DOT

Caring for Your Smoke

Grilling with Thermometers: Probe Safety

Probe Safety: A Guide for BBQ Smokers

Troubleshooting: BlueDOT

Troubleshooting: ChefAlarm

Troubleshooting: DOT

Troubleshooting: Signals

Troubleshooting: Smoke

ThermoWorks
741 E. Utah Valley Drive
American Fork, UT 84003

Call us: 1-800-393-6434
Text us: 1-801-615-2170
Fax: 801-756-8948

PHONE SUPPORT HOURS

6am – 7pm M-F, 9am – 4pm Saturday, MT

CHAT AND TEXT SUPPORT HOURS

8am – 5pm M-F, MT

EMAIL REQUESTS

Home Use and Individual Customers: orders@thermoworks.com

Commercial and Business Customers: sales@thermoworks.com

Technical Support for a Product You Own: techsupport@thermoworks.com

Other: info@thermoworks.com

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Phones are generally not answered after office hours or on U.S. Holidays, though you may leave a message. Emails are typically answered within an hour during our regular office hours.