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  3. BlueDOT, DOT, ChefAlarm, Signals, Smoke, & Smoke X Help

BlueDOT, DOT, ChefAlarm, Signals, Smoke, & Smoke X Help

12 Articles

Need help with your BlueDOT, DOT, ChefAlarm, Signals, Smoke, or Smoke X? Here is the information you need to troubleshoot or resolve concerns you may have.

About Transmission Distance Specifications

About Wi-Fi Connections (Smoke Gateway, Signals, & ThermaQ WiFi)

Caring for Your ChefAlarm & DOT

Caring for Your Smoke

Grilling with Thermometers: Probe Safety

Probe Safety: A Guide for BBQ Smokers

Troubleshooting: BlueDOT

Troubleshooting: ChefAlarm

Troubleshooting: DOT

Troubleshooting: Signals

Troubleshooting: Smoke

Troubleshooting: Smoke X

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ThermoWorks
741 E. Utah Valley Drive
American Fork, UT 84003

Call us: 1-800-393-6434
Tech Support direct line: 1-385-330-0591
Fax: 801-756-8948

PHONE SUPPORT HOURS

6am – 6pm M-F, 8am – 5pm Saturday, MT

CHAT SUPPORT HOURS

8am – 5pm M-F, MT

EMAIL REQUESTS

Home Use and Individual Customers: [email protected]

Commercial and Business Customers: [email protected]

Technical Support for a Product You Own: [email protected]

Other: [email protected]

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Phones are generally not answered after office hours or on U.S. Holidays, though you may leave a message. Email messages are typically answered within an hour during our regular office hours unless they arrive on an unusually busy morning, in which case we work hard to answer them as quickly as possible.

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    • BlueDOT, DOT, ChefAlarm, Signals, Smoke, & Smoke X Help 12
    • Dataloggers & Infrareds 5
    • DishTemp Help 2
    • Other Pocket Digital Thermometers 1
    • pH Meter Help 2
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    • Smoke Gateway & ThermaQ WiFi Help 5
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  • Thermometry Basics 9

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