ThermoWorks Help Center
  • Shop ThermoWorks
  • Help Center Home
  • Specials
  • Blog
  • Learning Center
  • Cal Services

ThermoWorks Help Center

  1. Home
  2. Help with the Products You Own
  3. BlueDOT, DOT, ChefAlarm, & Smoke Help

BlueDOT, DOT, ChefAlarm, & Smoke Help

6 Articles

Caring for Your ChefAlarm & DOT

Caring for Your Smoke

Troubleshooting: BlueDOT

Troubleshooting: ChefAlarm

Troubleshooting: DOT

Troubleshooting: Smoke

Talk to a Live Person

ThermoWorks
741 E. Utah Valley Drive
American Fork, UT 84003

PHONE HOURS

Toll Free: 800-393-6434
Phone: 801-756-7705
Fax: 801-756-8948

Office Hours: 6am – 7pm M-F, 9am – 4pm Saturday, MT

LIVECHAT HOURS

LiveChat Hours: 8am – 5pm M-F, MT

EMAIL REQUESTS

Home Use and Individual Customers: orders@thermoworks.com

Commercial and Business Customers: sales@thermoworks.com

Technical Support for a Product You Own: techsupport@thermoworks.com

Other: info@thermoworks.com

—-

Phones are generally not answered after office hours or on U.S. Holidays, though you may leave a message.  Emails are typically answered within an hour during our regular office hours.

Meet Our Team

Stay Connected

Sign up for updates and exclusive offers.

Questions about your subscription? Look here.

Help Center Categories

  • Help with Orders & Your Account 11
    • Checkout & Shopping Cart Help 5
  • Help with Product Selection 12
  • Help with the Products You Own 30
    • BlueDOT, DOT, ChefAlarm, & Smoke Help 6
    • Dataloggers & Infrareds 3
    • DishTemp Help 1
    • Other Pocket Digital Thermometers 1
    • Smoke Gateway & ThermaQ WiFi Help 3
  • Temperatures & Cooking 13

Help & Info

How to Buy

Shipping Info

Track Your Order

Customer Support

1-800-393-6434

Returns/Repairs

Catalog Request

Glossary

Our Company

About Us

Contact Us & Meet Our Team

Employment

Become an Affiliate

Privacy Policy

Leave Feedback

© ThermoWorks 2017. All Rights Reserved.