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Help with Orders & Your Account

11 Articles
  • Checkout & Shopping Cart Help 5 Articles

Account Login, Email Address Changes, & Order History

Help with the Order You Placed

Managing Your ThermoWorks Email Subscription

Order Fulfillment and Tracking Your Order

Shipping Information & Delivery Estimates

ThermoWorks Returns Policy

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ThermoWorks
741 E. Utah Valley Drive
American Fork, UT 84003

PHONE HOURS

Toll Free: 800-393-6434
Phone: 801-756-7705
Fax: 801-756-8948

Office Hours: 6am – 7pm M-F, 9am – 4pm Saturday, MT

LIVECHAT HOURS

LiveChat Hours: 8am – 5pm M-F, MT

EMAIL REQUESTS

Home Use and Individual Customers: orders@thermoworks.com

Commercial and Business Customers: sales@thermoworks.com

Technical Support for a Product You Own: techsupport@thermoworks.com

Other: info@thermoworks.com

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Phones are generally not answered after office hours or on U.S. Holidays, though you may leave a message.  Emails are typically answered within an hour during our regular office hours.

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Help Center Categories

  • Help with Orders & Your Account 11
    • Checkout & Shopping Cart Help 5
  • Help with Product Selection 12
  • Help with the Products You Own 30
    • BlueDOT, DOT, ChefAlarm, & Smoke Help 6
    • Dataloggers & Infrareds 3
    • DishTemp Help 1
    • Other Pocket Digital Thermometers 1
    • Smoke Gateway & ThermaQ WiFi Help 3
  • Temperatures & Cooking 13

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