Help with Orders & Your Account

ThermoWorks
741 E. Utah Valley Drive
American Fork, UT 84003

Call us: 1-800-393-6434
Text us: 1-801-615-2170
Fax: 801-756-8948

PHONE SUPPORT HOURS

6am – 7pm M-F, 9am – 4pm Saturday, MT

CHAT AND TEXT SUPPORT HOURS

8am – 5pm M-F, MT

EMAIL REQUESTS

Home Use and Individual Customers: orders@thermoworks.com

Commercial and Business Customers: sales@thermoworks.com

Technical Support for a Product You Own: techsupport@thermoworks.com

Other: info@thermoworks.com

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Phones are generally not answered after office hours or on U.S. Holidays, though you may leave a message. Email messages are typically answered within an hour during our regular office hours unless they arrive on an unusually busy morning, in which case we work hard to answer them as quickly as possible.

Meet Our Team

ThermoWorks Help Center

Account Login, Email Address Changes, & Order History

Help with the Order You Placed

Managing Your ThermoWorks Email Subscription

Order Fulfillment and Tracking Your Order

Sales Tax Questions

Shipping Information & Delivery Estimates

ThermoWorks Returns Policy

Help & Info

Customer Support

Our Company