Products Purchased Directly from ThermoWorks
There is no need to register your ThermoWorks product. We keep records of all purchases made directly from us and can look up your information if your item requires service or you need help with it.
If you received your product as a gift , you’ll need to know the name of the person and some information that will allow us to look up their order (email address, phone number, address, etc.). We may also ask you to provide the serial number of your item.
Products Purchased from an Authorized Reseller
You do not need to register your product. If you purchased your product from an authorized reseller and your item needs service or you need help with it, you will need to know the name of the reseller and the serial number of the item. If you can remember when it was purchased, it will be helpful.
Products Purchased from an Unauthorized Reseller (such as eBay or Amazon)
We do not provide warranty service for products purchased from an unauthorized reseller. If your item can be repaired (such as a Thermapen), you will be required to pay for the service. Please see this statement.