How to Update Your Smoke Gateway’s Firmware

Whenever your Smoke Gateway’s firmware needs to be updated, you’ll receive a notification in the ThermoWorks app. Here’s how the update is accomplished: 1. Press your Smoke Gateway’s power button three times with a short, half-second delay between each press. 2. Once the firmware has updated, your Smoke Gateway’s LED […]

How to Use ThermoWorks’ Silicone Probe Spools

  ThermoWork’s Silicone Probe Spools’ smooth silicone protects probe cables when not in use. The size and diameter of the spool was optimized to prolong the life of your probes by preventing pressure on the cable, eliminate kinking, and to allow its use with many types of probes. To Use […]

Registering Your ThermoWorks Product

Products Purchased Directly from ThermoWorks There is no need to register your ThermoWorks product. We keep records of all purchases made directly from us and can look up your information if your item requires service or you need help with it. If you received your product as a gift , […]

Troubleshooting: Smoke X

Here are answers to common questions about Smoke X. Where can I find the instructions for Smoke X? You may download the instructions here. Smoke X2 Smoke X2 Operating Instructions Smoke X2 Receiver Operating Instructions Smoke X2 Receiver Sync Instructions Smoke X2 Calibration Instructions High Temperature Probe Rings Installation Billows […]

Billows Set Up: ThermaQ 2

Before You Start A 12-volt AC adapter (purchased separately here) is required to power Billows. Adding Billows to Your Smoker Inlet Vents Begin by closing all inlet vents not used by the fan. Use the included flue tape to seal any unwanted inlet openings. The fan will provide the oxygen […]

ThermoWorks Health

Before You Begin Before you begin, make sure that… You have the latest version of ThermoWorks Health installed on your smart device. Bluetooth is enabled on your smart device when using WAND Blue. ThermoWorks Health Installation Download ThermoWorks Health from either the Apple App Store or Google Play. Open the […]

ThermoWorks Cloud

Top This Help File contains instructions for the topics below. Using ThermoWorks Cloud Accessing ThermoWorks Cloud Through the ThermoWorks App (BBQ Devices) In a Desktop Browser ThermoWorks Cloud Dashboard Top Messages Devices Added to Your ThermoWorks Account Recent Events Locations List of Locations and Devices Connected to Each Location Add […]