Troubleshooting: DishTemp

Why doesn’t DishTemp read the same temperature as my waterproof digital stem thermometer? DishTemp is individually calibrated in a NIST-Traceable calibration lab with an accuracy of ±0.9°F. Most digital thermometers used in foodservice have an accuracy of ±1.8°F. DishTemp is much more accurate and is certified with actual test data […]

Troubleshooting: Signals

Here are answers to the most common technical support questions about Signals. What power adapter may I use to charge Signals? Signals requires a 12 volt power adapter. Make sure you do not use another type of adapter as other voltages will cause damage. Voltage information can be found on […]

ThermoWorks BBQ App

Top This help file contains instructions for the topics below. Before You Start ThermoWorks BBQ App Installation Important to Know Adding Your Device Setting Up BlueDOT Setting Up Signals Setting Up Smoke Gateway (iOS) Setting Up Smoke Gateway (Android) Using the ThermoWorks BBQ App Device Options (Adding, removing, renaming devices, […]

Care and Maintenance of pH Meter Electrodes

This article answers common questions about how to care for pH meter electrodes, how to calibrate a pH meter, and what is most important to know about pH buffers. Hydration of pH Electrode The electrode must be properly hydrated in order to get a stable pH measurement. If the electrode […]

BlueDOT vs ThermaQ Blue

People often ask us how ThermaQ Blue and BlueDOT compare, because they want to make the right choice for their unique circumstances. If you are trying to make the same decision, here’s what you need to know: How They Are the Same • Both BlueDOT and  ThermaQ Blue allow you […]

Troubleshooting: BlueDOT

Here are answers to the most common technical support questions about BlueDOT.   How do I set up my BlueDOT? To set up your BlueDOT, download the free ThermoWorks BBQ app from either the iTunes App Store or the Google Play Store. Install and open the app on your smartphone or tablet and […]

Troubleshooting: Other Pocket Digitals

Here are answers to the questions our Tech Support team is asked most often about our pocket digital thermometers:.   Question (applies to all models): My thermometer is displaying an LLL or HHH error. What does it mean? There are several reasons your thermometer may display either an LLL or HHH error, the most […]

How to Do a Proper Ice Bath Test: DishTemp

If you need to quickly verify DishTemp’s accuracy, a quick ice bath test is the easiest way. Here’s how: Fill a small mixing bowl with crushed ice and add just enough water to fill in the gaps with no ice floating. Allow enough height for DishTemp to be immersed just […]