Troubleshooting: BlueDOT

Here are answers to the most common technical support questions about BlueDOT.   How do I set up my BlueDOT? To set up your BlueDOT, download the free ThermoWorks BBQ app from either the iTunes App Store or the Google Play Store. Install and open the app on your smartphone or tablet and […]

Troubleshooting: Other Pocket Digitals

Here are answers to the questions our Tech Support team is asked most often about our pocket digital thermometers:.   Question (applies to all models): My thermometer is displaying an LLL or HHH error. What does it mean? There are several reasons your thermometer may display either an LLL or HHH error, the most […]

How to Do a Proper Ice Bath Test: DishTemp

If you need to quickly verify DishTemp’s accuracy, a quick ice bath test is the easiest way. Here’s how: Fill a small mixing bowl with crushed ice and add just enough water to fill in the gaps with no ice floating. Allow enough height for DishTemp to be immersed just […]

Order Fulfillment and Tracking Your Order

When will my order be shipped? • Orders placed before 4pm (Mountain Time) M-F are shipped the same day. • Orders placed after 4pm M-F, on Saturday or Sunday, or on holidays are shipped on the following business day.   How will I know that my order has shipped? When […]