ThermoWorks BBQ App

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This help file contains instructions for the topics below.

Before You Start

Adding Your Device

Using the ThermoWorks BBQ App


A

ThermoWorks BBQ App Installation

Download the free ThermoWorks BBQ app from either the iTunes App Store or the Google Play Store. Open the app on your smartphone or tablet to begin.

If you are using the ThermoWorks BBQ app with Signals or Smoke, you will be prompted to choose an account login and a password. If you create an account, you may remotely save graphs to the cloud from your last cooks (you may save 5 Smoke graphs and 10 Signals graphs) which you can access from any logged-in device. If you do not create an account (or are not signed into the account you have previously set up), graphs cannot be saved.

While creating an account for the ThermoWorks BBQ app is not required to use BlueDOT, it is recommended as you cannot save graphs without a login.

Note: Your ThermoWorks BBQ app account is not connected to your ThermoWorks store account.

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B

Important to Know

How Many Devices May Connect to the ThermoWorks BBQ App at Once?

  • ThermoWorks BBQ app is used with BlueDOT, Signals, and Smoke Gateway and can be used with all three types of thermometers at once.
  • *Typically, your phone or tablet can support up to 6 Bluetooth-connected devices at the same time. (BlueDOT and Signals)
  • You may track an unlimited number of Smoke Gateways at the same time.
  • You may track an unlimited number of Smoke Gateways while tracking up to *6 Bluetooth connected devices (BlueDOT and Signals).
  • If using a Wi-Fi connection with Signals, you may track an unlimited number of Signals at once.
  • If using a Wi-Fi connection with Signals, you may track an unlimited number of Signals, Smoke Gateways, and up to *6 BlueDOTs at the same time.

Type of Connection and Range Limits

BlueDOT, Signals, and Smoke Gateway all use a 2.4GHz network.

Smoke will communicate with Smoke Gateway up to 300 feet line-of-sight and Signals and BlueDOT will communicate via Bluetooth up to 95-feet line-of-sight, unless other factors are involved.

  • Devices that use 2.4GHz radio frequencies (microwave ovens, cordless phones, remote controls, etc.) may create interference.
  • The signal may be interrupted by walls and building materials, such as tinting on windows.

Signals or Smoke + Smoke Gateway will stay connected anywhere in the world with your phone or tablet through the cloud as long as the following is true:

  • Signals and Smoke + Smoke Gateway have been setup on a 2.4GHz Wi-Fi network with an internet connection.
  • Your phone or tablet has an internet connection to receive the data (Wi-Fi or cellular).

Communication Between the ThermoWorks BBQ App and Devices

BlueDOT and Signals include two-way communication, meaning that changes made in the ThermoWorks BBQ app are reflected on the hardware and changes made on the hardware are reflected in the app. (Changes will reflect between the two based on the interval rate that is set in the app.)

There is one-way communication between Smoke Gateway and the ThermoWorks BBQ app, meaning that the app receives temperature data from Smoke via Smoke Gateway, allowing you to track the cook remotely; you cannot change the settings of Smoke’s hardware from within the ThermoWorks BBQ app. Your phone or tablet will alert you when the probe temperature limits you have set in the app have been reached.

Hardware Troubleshooting Help Articles

Answers to common device hardware troubleshooting questions may be found here:

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C

Setting Up BlueDOT

Before you begin, make sure that…

  • You have installed the latest version of the ThermoWorks BBQ app on your phone or tablet.
  • Bluetooth is enabled on your phone or tablet.
  • Your phone or tablet is within range of your BlueDOT, which is 95 feet or less, depending on obstructions between your phone or tablet and BlueDOT.

Set Up BlueDOT in the ThermoWorks BBQ App

  • Power on BlueDOT.
  • From the Menu, choose Devices.
  • Click on the Add Device button.
  • Select BlueDOT from the popup menu.
  • A list of BlueDOTs located in the immediate area will appear, identified by their serial numbers. Choose the BlueDOT you wish to connect to.
  • Once connected, your BlueDOT is ready to use with your phone or tablet.
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D

Setting Up Signals

Before you begin, make sure that…

  • You have installed the latest version of the ThermoWorks BBQ app on your phone or tablet.
  • Bluetooth is enabled on your phone or tablet.
  • Your phone or tablet is within range of Signals, which is 95 feet or less, depending on obstructions between your phone or tablet and Signals.
  • If connecting to Wi-Fi, Signals is close enough to the Wi-Fi router to get a strong connection.
  • You know your secure 2.4GHz Wi-Fi network’s name and password, including the correct letter case and punctuation. You may use Signals with an open network, as long as the network does not require a password.
  • The network password is 27 characters or less, if required.
  • The network security type is WPA/WPA2 or open.

Set Up Signals in the ThermoWorks BBQ App

  1. Power on Signals.
  2. From the Menu, choose Devices.
  3. Click on the Add Device button.
  4. Select Signals from the popup menu.
  5. A list of Signals located in the immediate area will appear, identified by their serial numbers. Choose the Signals you wish to connect to.
  6. After a Bluetooth connection is established, the app will automatically open the Network Setup screen. Enter your Wi-Fi network’s name and password, taking care to use the correct punctuation and case. To use as a Bluetooth connected device (or if no Wi-Fi network is available), select Exit.
  7. Signals is ready to use with your phone or tablet.
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E1

Setting Up Smoke Gateway (iOS)

Before you begin, make sure that…

  • Your Smoke Gateway is fully charged.
  • You have installed the latest version of the ThermoWorks BBQ app on your phone or tablet.
  • Your Smoke Gateway is within 300 feet line-of-sight of your Smoke (depending on obstructions between Smoke and Smoke Gateway) and close enough to your Wi-Fi router to get a strong connection.
  • You know your secure 2.4GHz Wi-Fi network’s name and password, including the correct letter case and punctuation. You may use Smoke Gateway with an open network, as long as the network does not require a password.
  • The network password is 27 characters or less, if required.
  • The network security type is WPA/WPA2 or open.

Note: If you purchased your Smoke Gateway prior to 8/8/2018, you may need to update Smoke Gateway’s firmware (if you already haven’t) before beginning the setup process. Instructions for updating the firmware are found here.

(1) In the ThermoWorks BBQ App 

  1. From the Menu, choose Devices.
  2. Click on the Add Device button.
  3. Select Smoke Gateway from the popup menu.

(2) Sync Smoke and Smoke Gateway

  1. Hold down Smoke Gateway’s Power button. You will see two blue flashes, indicating that Smoke Gateway has turned on. Continue holding down the Power button until you see a flashing red light. The red light will continue to flash throughout the sync process.
  2. Power on Smoke.
  3. Hold down the Sync button (((•))) (located on the back of Smoke) until the Sync message appears on Smoke’s display.
  4. Smoke Gateway will display a solid red light, indicating that the sync is complete.  After a brief delay, a purple light will begin to flash.

(3) In the ThermoWorks BBQ App 

  1. Click on the Settings button.
  2. From your device’s Settings menu, choose the Wi-Fi setup option.
  3. Choose your Smoke Gateway’s network from the list of available networks. The network name will start with “Gateway.” (Example: Gateway_XXXXXX)
  4. Using your phone or tablet’s back button (located at the top left-hand corner of the window), return to the ThermoWorks BBQ app.
  5. Click on the Next button.
  6. Enter the 2.4GHz Wi-Fi network’s name and password, including the correct letter case and punctuation.
  7. Once the network connection is made, Smoke Gateway is ready to use with your phone or tablet.

Note: If you are interrupted during the setup process and find that you cannot continue through the steps, begin the setup process again.

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E2

Setting Up Smoke Gateway (Android)

Before you begin, make sure that…

  • Your Smoke Gateway is fully charged.
  • Your phone or tables Wi-Fi connection is enabled.
  • You have installed the latest version of the ThermoWorks BBQ app on your phone or tablet.
  • Your Smoke Gateway is within 300 feet line-of-sight of your Smoke (depending on obstructions between Smoke and Smoke Gateway) and close enough to your Wi-Fi router to get a strong connection.
  • You know your secure 2.4GHz Wi-Fi network’s name and password, including the correct letter case and punctuation. You may use Smoke Gateway with an open network, as long as the network does not require a password.
  • The network password is 27 characters or less, if required.
  • The network security type is WPA/WPA2 or open.

Note: If you purchased your Smoke Gateway prior to 8/8/2018, you may need to update Smoke Gateway’s firmware (if you already haven’t) before beginning the setup process. Instructions for updating the firmware are found here.

(1) In the ThermoWorks BBQ App 

  1. From the Menu, select Devices.
  2. Click on the Add Device button.
  3. Select Smoke Gateway from the popup menu.

(2) Sync Smoke and Smoke Gateway

  1. Hold down Smoke Gateway’s Power button. You will see two blue flashes, indicating that Smoke Gateway has turned on. Continue holding down the Power button until you see a flashing red light. The red light will continue to flash throughout the sync process.
  2. Power on Smoke.
  3. Hold down the Sync button (((•))) (located on the back of Smoke) until the Sync message appears on Smoke’s display.
  4. Smoke Gateway will display a solid red light, indicating that the sync is complete.  After a brief delay, a purple light will begin to flash.

(3) In the ThermoWorks BBQ App

  1. Click on the Scan button.
  2.  A list of available networks will appear. Choose a 2.4GHz Wi-Fi network to connect to or select Manual if your network name is not displayed or if you are using an open network.
  3. You may see a warning that the network may be a 5GHz network. If you are connecting to a 2.4GHz network, choose Proceed Anyway.
  4. Enter the network’s name and password, including the correct letter case and punctuation. Click OK.
  5. From the Find Smoke Gateway in Phone Settings screen, click on the Wi-Fi Settings link.
  6. Choose your Smoke Gateway’s network from the list of available networks. The network name will start with “Gateway.” (Example: Gateway_XXXXXX)
  7. If you are connecting your phone or tablet to Smoke Gateway for the first time, you may receive a check system notification that the Smoke Gateway network doesn’t have internet access. If you see this message, tap for options and select Stay Connected.
  8. Using your phone or tablet’s back button (located along the bottom edge of the screen), return to the ThermoWorks BBQ app.
  9. You will see the Searching For Smoke Gateway message.  If you have not indicated in Step 7 that you wish to stay connected to your Smoke Gateway’s network, you may receive a check system notification that the Smoke Gateway network doesn’t have internet access. If you see this message, tap for options and select Stay Connected. You will return to the Searching for Smoke Gateway message. Click Next.
  10. Once your Smoke Gateway is connected, you will receive a message that your Smoke Gateway is ready to use.

Note: If you are interrupted during the setup process and find that you cannot continue through the steps, begin the setup process again.

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F

Device Options

This section discusses how you access the Device Options for your thermometer.

How to Access Your Device’s Options

1. From the Menu, select Devices.

My Devices List - Choosing Smoke

2. From the Devices screen, choose the device you wish to manage.

Smoke Options Button

3. Click on the Options button to see the popup Device Options menu.

Important: Each type of thermometer has a different set of available Device Options, as shown below.

BlueDOT

  • Rename Device
  • Remove Device
  • Connect (or Disconnect) Bluetooth

Signals

  • Interval Rate (This is how often Signals sends a reading to the ThermoWorks BBQ app.)
  • Network Settings
  • Rename Device
  • Remove Device
  • Connect (or Disconnect) Bluetooth
  • Unit F° (Switch between Fahrenheit and Celsius)

Smoke: 

  • Rename Device
  • Remove Device
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G

Home

The Home screen is where you can access menus to change each connected probe’s settings and options. This is where you will access functions such as renaming probes, setting alarms, and more. Access the Home screen from the app’s Menu.

Home Screen Select BlueDOT Probe

2. The Home screen contains a list of the probes that are connected to the ThermoWorks BBQ app. Each one indicates which device it is connected to. Click on a probe  to access its settings.

 Android Settings

4. Click on  Settings (iOS) or gear icon (Android) link at the top-right corner of the window to access Sensor Settings (or probe settings). Each device-type includes its own sensor (or probe) options, as indicated below:

BlueDOT 

BlueDOT sensor settings

  • Rename the probe by clicking in the Name field
  • Reset Max/Min (The highest and lowest temperature recorded by the probe.)
  • Change the Interval Rate (How often BlueDOT takes a reading.)
  • Calibrate
  • Unit F° (Switch between Fahrenheit and Celsius.)
  • Access Advanced Info, such as device model, serial number, and battery level

Signals

Signals sensor settings

  • Rename the probe by clicking in the Name field Important: The first four characters of the probe’s name will be displayed on Signal’s hardware.
  • Reset Max/Min (The highest and lowest temperature recorded by the probe.)
  • Calibration
  • Access Advanced Info, such as device model, serial number, battery level, and Wi-Fi connection strength

Smoke Gateway

Important: Changing a Smoke probe’s sensor settings does not change the probe’s settings on Smoke’s hardware. Instead, the ThermoWorks BBQ app settings affect how your phone or tablet interacts with the temperature data it receives from Smoke via Smoke Gateway.

Smoke sensor settings

  • Rename the probe by clicking in the Name field
  • Reset Max/Min (The highest and lowest temperature recorded by the probe.)
  • Enable Sensor (probe). Use this option to stop temperature readings in the app completely.
  • Unit F° (Switch between Fahrenheit and Celsius)
  • Access Advanced Info, such as device model, serial number, battery level, and Wi-Fi connection strength
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H

Probe Alarms

Choose the Home option from the Menu.

Choose the probe you wish to edit.

Accessing Alarm Settings

Click on the Alarms button to access the probe’s alarm settings.

Changing Alarm Settings  Signals-Probe-Alarms-High-Low_Switch

The current temperature of the sensor (located at the probe’s tip) is displayed in the circle. Touch the gray temperature boxes to change the High and Low alarms.

Use the toggle switch(es) to turn alarms off and on.

(Note: BlueDOT and Smoke Gateway have two alarm toggle switches. Signals has one alarm toggle switch.)

Important: The Low Alarm may not be set to a temperature higher than the High Alarm, even if the Low Alarm is turned off .

Probe Channel Colors and How They Relate to Alarms

Probe temperature indicator colors - gray

When a probe’s channel color is gray, it means that its sensor temperature has not yet reached 5° below the High Alarm set temperature or 5° above the Low Alarm set temperature.

yellow probe temperature warning

When a probe’s channel color turns yellow, it means that its sensor temperature is within 5° of either the High Alarm or Low Alarm set temperature. The yellow color warns you that the High or Low Alarm set temperature will soon be reached.

red probe temperature color warning

When a probe’s channel color turns red, it means that the High Alarm set temperature has been reached. It will remain red as long as the probe’s sensor stays at or above the set High Alarm temperature.

low alarm blue

When a probe’s channel color turns blue it means that the Low Alarm set temperature has been reached. It will remain blue as long as the probe’s sensor stays at or below the set Low Alarm temperature.

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I

Renaming the Probes

 Android Settings

Note: If you wish to rename a probe, go to the probe’s home screen and access its Sensor Settings by clicking on Settings (iOS) or the gear icon (Android), found at the top-right corner of the probe’s settings window. (Menu>Home>Probe>Settings)

Smoke sensor settings

Touch the probe’s name to access the keyboard. Probe names are automatically saved.

Signals only: The first four characters of the probe’s name will be displayed on Signal’s hardware.

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J

Change Device from Fahrenheit to Celsius

Smoke and BlueDOT

 Android Settings

Access the Sensor Settings by clicking on Settings (iOS) or the gear icon (Android), found at the top-right corner of the probe’s settings window. (Menu>Home>Probe>Settings)

Choose the Unit F° option to switch your device from Fahrenheit to Celsius.

Signals

Signals Options

Choose the Signals device you wish from the Devices listing. (Menu>Devices)

Click on the Options button to access the Unit F° to switch your device from Fahrenheit to Celsius.

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K

Important to Know about Graphs

While the ThermoWorks BBQ app graphs temperature data from each cook, each device’s graphing feature works differently.

BlueDOT

Because BlueDOT connects to your phone or tablet via Bluetooth (which is a local connection), the ThermoWorks BBQ app will graph data without stopping, as long as…

  1. You are logged into the ThermoWorks BBQ app account, and
  2. BlueDOT and your phone or tablet are connected via Bluetooth.

If you are not logged into your ThermoWorks BBQ app account, you may not save graphs. If the Bluetooth connection is interrupted, the current graph will also be interrupted. You may manually save and store graphs as often as you wish.

You may save an unlimited number of BlueDOT graphs in the ThermoWorks BBQ app. You may export an unlimited number of graphs to save elsewhere.

Signals

Signals connects to your phone or tablet via Bluetooth and Wi-Fi. The ThermoWorks BBQ app will graph data received from Signals for 25 hours without restarting the graph, as long as…

  1. Signals is logged into your ThermoWorks BBQ app account, and
  2. Signals and your phone or tablet are connected via Bluetooth, or Signals is connected to the internet via Wi-Fi.

Once 25 hours has passed, the ThermoWorks BBQ app will automatically save the graph to the cloud and begin a new graphing session. You may manually save graphs anytime you wish.

Because Signals can connect to your phone or tablet via Bluetooth and Wi-Fi, it has an extra layer of protection against losing graphing information. As long as Signals is connected to your phone or tablet via Bluetooth, Signals will automatically use Bluetooth as a back-up connection if the primary Wi-Fi connection is lost or interrupted. As as soon as a Wi-Fi connection is re-established, Signals will use Wi-Fi as the primary connection.

If your phone or tablet is not also connected to Signals via Bluetooth, Signals uses its Wi-Fi connection exclusively to send temperature data to the ThermoWorks BBQ app via the internet. If Signal’s Wi-Fi connection is lost or interrupted, the graph will be interrupted until a Wi-Fi or Bluetooth connection is re-established.

You may save 10 Signals graphs to the cloud through the ThermoWorks BBQ app. You may export an unlimited number of graphs to save elsewhere.

Smoke Gateway

Because Smoke + Smoke Gateway connects to your phone or tablet via Wi-Fi, the ThermoWorks BBQ app will continuously graph data for 25 hours without restarting the graph, as long as…

  1. Smoke + Smoke Gateway is logged into your ThermoWorks BBQ app account, and
  2. Smoke is synced with Smoke Gateway, and
  3. Smoke Gateway is connected to the internet via Wi-Fi.

Once 25 hours has passed, the ThermoWorks BBQ app will automatically save the graph and begin a new graphing session. You may manually save graphs anytime you wish.

If the Smoke/Smoke Gateway sync is lost, or if Smoke Gateway loses its Wi-Fi connection to the internet, the graph will be interrupted until the sync and/or connection is re-established.

You may save and store 5 Smoke graphs in your ThermoWorks BBQ app account. You may export an unlimited number of graphs to save elsewhere.

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L

Saving and Exporting Graphs

To manually save graphs, choose the probe you wish to access from the Home page. (Menu>Home)

Click on the Graph button.

Click on the Options button.

Choose Save and Start a New Graph or Export Data.

When you choose Save and Start a a Graph, the current graph saves to the Saved Graphs (Menu>Saved Graphs) and a new graph is started.

If you choose Export Data, the export contains all of the graph’s data to the moment of export; the current graph continues without interruption.

Exporting Single Probe Graph

From a single probe’s graph display, choose the Export Data option.

You may wish to email it to yourself or save it to a drive you can easily access. Exported graphs are saved as .csv files and can be opened in any spreadsheet program, such as Excel, Google Sheets, or Numbers.

Exported-Probe-Graph-1

In this case, the file was emailed via Gmail.

Save Exported CSV File on Device

Download the file to your device or hard drive. Save it to a location where you can easily find it again.

Probe 2 Graph in Excel

Open the .csv in spreadsheet software, such as Excel, Google Sheets, or Numbers.

Exporting Multiple Probe or Saved Graphs (Signals and Smoke Gateway)

From the Menu, select the Saved Graphs option.

List of Saved Graphs

Choose the saved graph you wish to download.

Signals Saved Graph

Click on the Options button.

Signals Saved Graph Options

Choose Export Graph Data.

choose-where-to-export-Signals-graph2

Select how you wish to save the .csv file. You may wish to email it to yourself or save it to a drive you can easily access.

Signals multi-probe graph in Excel

Locate the .csv file and open it in spreadsheet software, such as Excel, Google Sheets, or Numbers. Notice that the file contains information about all of the probes connected to Signals, along with timestamps of each reading.

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M

Accessing and Using Graphs in ThermoWorks BBQ App

 

This video demonstrates how to access and use multi-probe saved graphs through the Saved Graphs listing.

 

You may access and use single-probe or unsaved graphs by choosing the probe you wish to work with from the Home page. (Menu>Home>Probe)

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N

Profile

From the Menu, choose the Profile option.

Profile

Click on the Options button to open the Profile Options popup menu.

Select the option you wish to access or Cancel.

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