Troubleshooting: ThermoPop

Here are answers to the questions our Tech Support team is asked most often about the ThermoPop. My ThermoPop won’t turn on. Why? The first thing to check is the battery. It should be installed with the positive side (the side with the writing) up and the hazard sticker removed. […]

ThermoWorks Sales, Promotions, & Discount Codes

Do you have any current sales, promotions, or discount codes? When ThermoWorks has active sales, promotions, or discount codes, they are displayed on our web pages, provided to our customers via email, or shared by our authorized affiliates. All sales and discounts are as listed on the website and will be […]

Sales Tax Questions

Question: Why am I being charged sales tax? ThermoWorks collects sales tax for states on orders that are shipped to the following states (unless the purchasing organization is tax-exempt). If your order is being shipped to a location outside of these states, sales tax will be removed once you enter […]

ThermoWorks Returns Policy

• Returns for credit are only accepted from the original purchaser and only if the product is purchased direct from ThermoWorks. All warranty claims will be handled by ThermoWorks, regardless of where the item was purchased (do not return product to a retail store). In all cases, a return authorization […]