If you have questions about an order you’ve placed, please contact our Customer Care team. Here’s a partial list of issues they can help with:
- Tracking your order
- Updating your order’s shipping address
- Removing items
- Cancelling your order
- Checking your order’s status
- Fix shipment problems
- Adjusting shipping charge and method
- Or any other order-related issues you may need help with
Contact Our Customer Care Team
Email: orders@thermoworks.com
Phone: Toll Free: 800-393-6434 6am – 8pm M-F, 9am – 4pm Saturday, MT
LiveChat: 8am – 5pm M-F
