What power adapter may I use to charge RFX GATEWAY™? For fast charging, use the included USB A-to-C charging cable and adapter. RFX GATEWAY will not charge with a USB-PD or C-to-C cable. RFX GATEWAY should charge fully in approximately 4 hours with 5V and approximately 12 hours with 12V […]
Billows Set Up: RFX GATEWAY™
Before You Start Supplemental power is needed to operate Billows. A 12-volt AC adapter (included with Billows or purchased separately here) or a Billows® 12V Battery Bank is required. Adding Billows to Your Smoker Inlet Vents Begin by closing all inlet vents not used by the fan. Use the included […]
Troubleshooting: ThermoPop® 2
Here are answers to the questions our Tech Support team is asked most often about the ThermoPop. How do I care for and use my ThermoPop 2? The best way to extend the life of your ThermoPop 2 is to clean it properly after each use. Wipe it off […]
Troubleshooting: Billows®
Table of Contents Incorrect wiring between the power source, the controller (Signals, Smoke X, ThermaQ2, etc), and Billows® Insufficient power supply Damaged components The probe is not installed in the “Billows” channel, or the probe is damaged Actual Temperature is above the set temperature Too much airflow Billows Fan Plug […]
Troubleshooting: Thermapen ONE
Here are answers to some common technical support questions about the Thermapen ONE. How do I install the Silicone Boot? How do I change my Thermapen ONE’s battery? How do I use my Thermapen ONE? I accidentally broke my Thermapen ONE’s battery cover. How do I get a […]
Using Your Square DOT
Getting Started Once you’ve unboxed your Square DOT, be sure to remove the protective film from the display and pull the tab from the battery compartment. Carefully uncoil the probe cables. The included 4.5-inch Pro-Series High Temp Straight Penetration Probe is designed for internal meat temperatures and the Air Probe […]
ThermoWorks App
Top This Help File contains instructions for the topics below. Before You Begin ThermoWorks App Installation What to Know ThermoWorks App vs ThermoWorks Cloud ThermoWorks App vs ThermoWorks Cloud: Important to Remember How many devices can be attached to the app? Type of Device Connections and Range Limits Device Communication […]
Billows Set Up: ThermaQ 2
Before You Start A 12-volt AC adapter (included with Billows or purchased separately here) or a Billows® 12V Battery Bank is required to power Billows. Adding Billows to Your Smoker Inlet Vents Begin by closing all inlet vents not used by the fan. Use the included flue tape to seal […]
ThermoWorks Cloud
Top This Help File contains instructions for the topics below. Using ThermoWorks Cloud Accessing ThermoWorks Cloud Through the ThermoWorks App (BBQ Devices) In a Desktop Browser ThermoWorks Cloud Dashboard Top Messages Devices Added to Your ThermoWorks Account Recent Events Checklist Quickstart Guide How to create checklists to use with compatible […]
Billows Set Up: Smoke X
Before You Start A 12-volt AC adapter (included with Billows or purchased separately here) or a Billows® 12V Battery Bank is required to power Billows. Here is a video that demonstrates how to set up Smoke X with Billows. Adding Billows to Your Smoker Inlet Vents Begin by closing all inlet vents not […]